Louisiana Department of Civil Service

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Hospital Admissions Technician 1

at Louisiana Department of Civil Service

Posted: 12/28/2019
Job Reference #: 2211498
Keywords: admissions

Job Description

Overall Job Objective

Supplemental Information

Job Number: MHSD-20180914-LR-01
Metropolitan Human Services District
3100 General DeGaulle Dr. New Orleans, LA 70114

One of ten districts across Louisiana, MHSD was created by the state legislature in 2003 to oversee the delivery of publicly funded, community-based mental health, addictive disorders and developmental disabilities services to our area. MHSD serves adults, children and families of Orleans, Plaquemines and St. Bernard Parishes. In particular, we serve residents who are uninsured or Medicaid eligible, though developmental disabilities services that do not have income restrictions.

Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy.  If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test here.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.  Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account.  Below are the most common status messages and their meanings.
Application received - Your application has been submitted successfully.
Checking for required test score - We are making sure you have an active, passing score for the required written test.
Written Exam – See History – Click on the History link for test results.  Candidates with an active, passing score will designate as "Pass".  Candidates with a failure on the written exam designate as "Fail".  If no information is present, you have no present written exam results.
Evaluating experience - Your application is being reviewed to ensure you meet the minimum qualifications for the position.
Minimum Qualification Review – See History – Click the History link for the results of your application review.  Passing candidates will designate as "Pass".  Failing candidates will designate as "Fail".
Eligible for consideration - You are among a group of applicants who MAY be selected for the position.
Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.
Referred to hiring manager for review - Your application has been delivered to the hiring manager.  You may or may not be called for an interview.
Position filled - Someone has been selected for the position.
Position canceled - The agency has decided not to fill the position.
The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers, and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806.  If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.  
(Please note:  Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process.  Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process.  Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available.  Information is also provided on our job seeker website at https://jobs.civilservice.louisiana.gov/).
For further information about this vacancy contact:
Lynetta Robinson
Metropolitan Human Services District


One year of experience in which clerical work was a major duty.
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies:  the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:
To prepare and maintain patient data in order to verify patient eligibility status during the hospital admissions process.

Level of Work:

Supervision Received:
Close from a higher-level hospital admissions technician or other higher-level agency personnel.

Supervision Exercised:

Location of Work:
LSU Health Care Services Division, Acute Care Hospitals, LSU Health Sciences Center, Medical Schools, Department of Health and Hospitals, and Human Services Districts.

Job Distinctions:
Differs from the Hospital Admissions Technician 2 by the absence of responsibility for independently performing assigned duties.

Examples of Work

Interviews patients in emergency rooms, clinics and inpatient areas in order to obtain identifying and financial information and pertinent signatures.

Conducts in-depth interviews to complete and/or update information and eliminate discrepancies in patient data.

Verifies patient eligibility for hospital services by interpreting and applying complex Federal, State, and Hospital policies and procedures to accomplish admission.

Seeks confirmation of patient data via computer or telephone and written communication to employers, insurance companies, social service institutions, etc.

Communicates hospital rules and regulations to patients; responds to inquiries from family, business and other individuals concerning patient's condition and location; relates availability of benefits provided to patients by various social service programs.

Identifies patients by obtaining a unique hospital number or assigning a number to new patients; places identifying bands on patients or in their close proximity.

Maintains statistical tallies of inpatient and outpatient admit/discharge transactions.

Completes forms for departmental productivity reports and hospital record keeping.

Screens patient charts during discharge to schedule and coordinate follow-up clinic appointments.

Notifies patient records section of discharge and routes a record of services provided to patient billing section.

Informs patient of the Advance Directives, both in the Inpatient Admission and the Outpatient screening.

Escorts patients to appropriate unit when necessary.